Our Warranty

3-Year Workmanship Warranty

Reddy Paint Shield

Exterior & Interior - Included

Reddy Paint warrants the painting of interior and exterior painted surfaces for a period of three (3) years, per the specific contracted scope of work, and will repair newly painted areas if peeling, blistering, flaking, or coating separation occurs as a result of poor workmanship. This warranty is limited to workmanship.

Both our interior and exterior paint warranties cover painting defects, but they do not cover areas of fading and/or damage due to normal wear and tear, abuse, weather, or accidental damaging occurrences. If a defect in workmanship appears within three years from the date of project completion and is reported to Reddy Paint, we will inspect the affected areas and perform the necessary repairs.

  • Warranty Claims:

    Claims may be made year-round and will be addressed within 90 days, weather permitting.

    Claimant must:

    Provide a copy of the original signed contract.

    Contact Reddy Paint as soon as defect is known.

    Show proof that the contract was paid in full.

    Make property available to Reddy Paint to perform the work.

    Warranty requests only accepted from the original contract holder(s). No renter can make a claim.

    Warranty Work Performed:

    Prep failed area to the level stated in the contract.

    Repair peeling, chipping, blistering paint ONLY in the area of failure. (Paint sheen and color may not be an exact match due to fading.)

    Repair failed painted areas at no labor, overhead, or materials cost to customer.

    Exclusions:

    Painting where the client supplies paint or materials or requires Reddy Paint to use products other than those professionally recommended by Reddy Paint.

    Painting where the client performs any part of the labor.

    Failed painted or stained areas due to previous coating failure, water damage, moisture damage, or ground contact damage.

    Brush marks, roller texture, fading, chalking, bleed-through from knots, rust stains, or tannin bleed.

    Horizontal surfaces on exteriors including, but not limited to, decks, railings, stairs, and porch floors.

    Chipped or cracked paint due to abuse or “wear and tear.”

    Acts of God including, but not limited to, hail, fire, storms, and floods.

    Vandalism or collision.

    Areas where homeowner has damaged the paint or stain.

    Abrasion, mechanical damage, abrasive cleaning, or other damage resulted from the use of chemicals/cleaning agents, exposure to harmful solids/liquids or gases.

    Cracks, nail pops, or imperfections in the drywall, siding, trim or other surfaces.

    Cracking, fading, peeling, or missing caulk.

    One coat paint or stain applications that are requested by the original client and against product manufacturer specifications.

    Areas subject to standing water, areas of high moisture, extreme weather conditions, or conditions outside product manufacturer specifications.

    Issues that come from home maintenance, faulty workmanship of other contractors, or manufacturer claim or lawsuit.

    Manufacturer defects with material supplied by the contractor.

    Expenses of additional contractors or service.

    Where damage was exacerbated by homeowner neglect or failure to contact Reddy Paint once an issue was found.  (Translation: call us if you see a problem!)

At Reddy Paint, we take pride in including Reddy Paint Shield, our 3-year workmanship warranty, for free on all of our paint projects. While Reddy Paint Shield guarantees the quality of our work, it doesn’t cover any problems or issues that arise from damages or scenarios outside of our control.  We understand that some clients may seek an even higher level of protection and peace of mind for their investment over the long term. That's why we're excited to introduce Reddy Paint Armor.

Reddy Paint Armor

Protection Plans

Interior Only - Optional Upgrade

These comprehensive plans offer extended coverage, additional benefits, and a superior warranty experience so you can enjoy your beautifully painted home with complete confidence. Let us guide you through the outstanding features of Reddy Paint Armor and help you choose the perfect protection plan to suit your needs.

When you choose one of these warranty upgrade packages, you can think of the paint we roll on as armor being applied to the inside of your home that will protect it from the wear and tear of everyday life.  This is an especially good option for people with rental homes, people who think they may sell in a few years, or savvy homeowners looking to keep their homes looking good over time without doing as much personal maintenance.

Each Reddy Paint Armor protection plan insures your interior paint job against a variety of common issues, such as holes in the drywall, staining, and other common damages that could cause your paint job to look less than ideal. When something does happen within the coverage period and you make a damage claim, our dedicated team will come back and restore your walls to their original beauty, completely free of charge!

Protect your investment and enjoy the peace of mind that comes with knowing that Reddy Paint Armor covers your walls. Contact us today to add Reddy Paint Armor to your next Reddy Paint project and experience the difference of a truly worry-free paint job that lasts for years to come!

  • Additional Features and Benefits:

    Priority Scheduling: As a Reddy Paint Armor customer, you'll receive priority scheduling for any repair or touch-up services required during your coverage period.

    Inspection: Upon your request, our expert team will perform a complimentary inspection of your covered walls to identify any potential issues before they become significant problems and to help you determine if a Damage Claim is necessary.

    Transferable Coverage: If you decide to sell your property during the coverage period, you can transfer the remaining Reddy Paint Armor protection to the new owner, adding value to your home.

    Reddy Paint Armor Protects Against:

    Damage caused to painted surfaces by children (wall scribbles, scuffs, holes.)

    Damage caused to painted surfaces by renters.

    Damaged on painted surfaces caused by moving furniture or other general household tasks.

    Ceiling staining caused by minor plumbing or roof leaks.

    General damage to painted surfaces that naturally occurs over time in lived-in and loved homes.

    Policy Exclusions:

    Damage due to natural disasters (e.g., floods, earthquakes, hurricanes, etc.)

    Damage caused by structural issues or settling. (e.g., cracking drywall seams, peeling tape, etc.)

    Pre-existing damage or issues present before the Reddy Paint service or in parts of the house not painted in the original contract.

    Damage caused by failure to perform routine maintenance, such as cleaning and protecting the walls from excessive moisture or humidity. (e.g., mold damage.)

    Policy Limitations:

    The paint we use will be matched to the original color.  For all paint repairs, we will apply the new paint in the general repair area, but not necessarily the whole wall or ceiling. 

    We cannot guarantee the paint will always be a 100% match, as over time, especially in areas that receive direct sunlight through a window, there can be some natural fading that occurs that creates slight color differences noticeable in repairs.

  • Coverage Period: The coverage period for each warranty tier commences on the date of the completed paint job and extends for the duration specified in the chosen tier: 2 years for Bronze Armor, 5 years for Silver Armor, and 8 years for Gold Armor.

    Eligibility: The warranty applies to residential and commercial properties where Reddy Paint has performed interior painting services and the client has purchased a Reddy Armor protection plan. The property owner must purchase a Reddy Paint Armor plan within 30 days of project completion.

    Coverage Scope: The warranty covers damage to interior painted surfaces caused by children, renters, general household tasks, and minor plumbing or roof leaks, subject to the specific inclusions and limitations of the selected warranty tier.

    Damage Claims: Each Reddy Paint Armor package includes a specific number of Damage Claims, which represent the total number of times a client can request repairs under the plan. Although a Reddy Armor package may offer unlimited pinhole repairs, it does not provide an infinite number of Damage Claims to address those pinholes. Repairs must be carried out during the scheduled Damage Claim visits. Once a customer has utilized the maximum number of Damage Claims included in their Reddy Paint Armor package, they have reached the extent of their protection plan coverage.

    Repair Services: Reddy Paint Armor will provide repair services as specified in the chosen warranty tier, including service calls, drywall patches, pinhole repairs, ceiling stain repairs, wall and trim paint touch-ups, and complimentary inspections. Repair services are limited to the general repair area and may not cover the entire wall or ceiling.

    Drywall Patch & Repair: The warranty covers the repair of drywall patches up to the specified size and number per plan. Larger patches or additional repairs beyond the included amount will incur additional charges.

    Ceiling Stain Repairs: The warranty covers the repair of ceiling stains up to the specified number per plan. Additional repairs beyond the included amount will incur additional charges. Drywall damage beyond 12” x 12” and mold remediation is not included in any plan.

    Paint Matching: Reddy Paint will match the original paint color for all repairs. However, a 100% match cannot be guaranteed due to potential color differences caused by natural fading or other factors.

    Exclusions: The warranty does not cover damage caused by natural disasters, structural issues or settling, pre-existing damage or issues, or damage resulting from the failure to perform routine maintenance, such as cleaning and protecting the walls from excessive moisture or humidity. It also doesn’t include repairs or touch-ups to stained surfaces, or cabinets.

    Limitations: Reddy Paint Armor reserves the right to determine the scope of repair services required and the necessity of such services based on the specific circumstances and condition of the painted surfaces. Repairs and services may be subject to additional limitations at Reddy Paint’s discretion.

    Limitation of Liability: Reddy Paint's liability under this warranty is limited to the repair, touch-up, or replacement of the defective work within the coverage period. Reddy Paint shall not be liable for any consequential, incidental, or indirect damages.

    Claims: To request repair services under the warranty, customers must contact Reddy Paint within the coverage period and provide proof of purchase, details, and photos of the damage, and any relevant supporting documentation. Reddy Paint may require an inspection of the damage before authorizing repair services.

    Transfer of Coverage: The warranty is transferable to a new property owner if the property is sold during the coverage period. The original property owner must notify Reddy Paint in writing of the transfer within 30 days of the property sale.

    Governing Law: This warranty shall be governed by and construed in accordance with the laws of the jurisdiction in which the Reddy Paint Armor service was provided.

    Amendments: Reddy Paint Armor reserves the right to amend or modify the terms and conditions of this warranty at any time without prior notice. Any such changes will apply only to warranties purchased after the effective date of the amendment or modification.

    By purchasing a Reddy Paint Armor plan, the property owner agrees to the terms and conditions outlined above.

Reddy Paint Silver Armor

5-year protection plan

Price: 10 - 15% of the total job cost

Service Inclusions:

  • Up to 2 Damage Claims

  • Up to 5 Drywall Patches (12" x 12" or smaller)

  • Up to 50 Pinhole Repairs

  • 2 Ceiling Stain Repairs

  • Unlimited wall and trim paint touch-ups

  • 2 Complimentary Inspections upon request

Benefits:

  • Protection against damage caused by children, renters, or general wear and tear

  • Peace of mind with comprehensive coverage for 5 years

  • Priority scheduling for any necessary repairs or touch-ups

  • Flexibility to transfer coverage to a new owner if you sell your property

Reddy Paint Gold Armor

8-year protection plan

Price: 20 - 25% of the total job cost.

Service Inclusions:

  • Up to 3 Damage Claims

  • Up to 6 Drywall Patches (12" x 12" or smaller)

  • Unlimited Pinhole Repairs

  • 3 Ceiling Stain Repairs

  • Unlimited wall and trim paint touch-ups

  • 3 Complimentary Inspections upon request

Benefits:

  • Protection against damage caused by children, renters, or general wear and tear

  • Peace of mind with comprehensive coverage for 8 years

  • Priority scheduling for any necessary repairs or touch-ups

  • Flexibility to transfer coverage to a new owner if you sell your property

Reddy Paint Bronze Armor

2-year protection plan

Price: 5 - 10% of the total job cost

Service Inclusions:

  • 1 Damage Claim

  • Up to 4 Drywall Patches (12" x 12" or smaller)

  • Up to 25 Pinhole Repairs

  • 1 Ceiling Stain Repair

  • Unlimited wall and trim paint touch-ups

·        1 Complimentary Inspection upon request

Benefits:

  • Protection against damage caused by children, renters, or general wear and tear

  • Peace of mind with comprehensive coverage for 2 years

  • Priority scheduling for any necessary repairs or touch-ups